Step 2: Your phone options. Click the right description and its condition.
Step 3: Your Details (encrypted)After you register, their sale the team will send a pre-paid tracked returns postage label, packaging and instructions to your address. They will send Sell Order status updates via email and send payment the same day they receive your phone.They provide detailed instructions on posting your handset or tablet to them after you have registered your sale. The Royal Mail 1st Class postage label they give you is fully tracked so you know where your mobile is at all times. Postage is always free.Because they are not a massive corporation, every customer counts. If you call, you won't have to deal with automated switchboards or staff at an outsourced call centre. Instead, you'll get straight through to someone in-house who genuinely wants to help you. Moreover, you can track your parcel every step of its way to them, and they will text and/or email you once it arrives at their premises and again once they have finished checking your mobile and sent payment. They understand that knowing the whereabouts of your expensive handset or tablet is important to you, especially when using a mobile recycling service you haven't used before.
Really bad instead of waiting for o2 to unlock my phone they were still going to get me to accept a £40 loss. Stay away from this company, they advertise a phone number which is just a voicemail. Warning dont use them
I realised after Id sent my phone in that Id not put the offer information in the packaging so my phone had no information for myself with it. I emailed gecko mobile explaining what Id done and giving them my Royal Mail tracker information. They used the information and located my phone and the full money was in my account t...
Absolutely shocking company DO NOT USE! Sent my mobile off to them and they made me a offer for my phone, I wasnt happy with the offer so I asked for the phone to be returned, soon as I requested the phone to be returned I was sent a email saying my mobile phone couldnt be returned because it is blocked by my network I spok...
I sent 2 phones back. Posted special delivery 1200 wednesday and had money in my account by 1900 on thursday. 1 iphone 6s 16gb received full payment and the other iphone 6s 64gb was deducted £20 due to battery not functioning fully. Very pleased with how this company do business.
An honest trustworthy company that excels in customer service. Would not hesitate to use them again, pleasure to deal with. Superb communications and support.