Read and write comments on your experience of Macback. SellCompare collects ratings & reviews for the top UK device recyclers
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With MacBack.co.uk, you have the confidence that your Apple Device is in the right hands. Be aware that they only buy Apple devices though.
Macback are fully certified under the EU ISO program, which guarantees a high level of operational efficiency as well as customer satisfaction whether you’re a large corporate or an individual. In the unlikely event you have a problem that MacBack cant sort out they will return your device free of charge. They are a specialist business managing the assets and data of many large organisations and they have been trading for 12 years.
Their company’s other services include the repair and refurbishment and recycling of IT waste for the private and public sectors and they comply with all regulations and industry standards.
MacBack will offer you the best market price for your used Mac Pro, iMac, Mac Mini, MacBook, MacBook Pro, MacBook Air, Powerbook G4, iBook or iPad.
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Screen damage is okay as long as the screen is still in casing. You may also want to note these other circumstances that will affect your Quote:
If, in their opinion, your device doesn’t match the grade you have attributed to it at the quote stage, you will be contacted by one of their team who will offer you an adjusted price based on their market value. If the adjusted quote isn’t acceptable they will return your unit free of charge. They reserve the right to refuse the purchase of any item.
MacBack also mention Data Security - which very few of the other recyclers do. They take the security of your data very seriously and they will help you keep your personal data safe.
Before shipping your Apple Mac, iPhone or iMac to ANY company you must clear out the drive to make it secure and to prevent future abuse. At this link Apple explains the process you must follow - be aware failing to do this will result in your device being rejected: https://support.apple.com/en-gb/HT201065
Whilst the security of your data is your responsibility, they will securely erase any information left on the device so it is vital that you have taken a backup of any information you wish to keep. This means your data cannot be recovered by you or the next owner of your machine. They use government accredited erasure tools to guarantee your residual data cannot be recovered.
If you need help erasing your device you may contact them and they will do their very best to help you. Please remember you must;
Great experience - will use it again
Wasted a day waiting for their delivery people to come pick up a laptop who never came. Their courier is PDP, who are diabolically bad at their jobs so sadly their bad performance now reflects on Macback too.
I had carefully reviewed the criteria for grading my 2010 MacBook Pro, which had original packaging, was very clean with no cosmetic defects, and was fully operational. Based on the criteria stated on the site I rated it Grade B (Good) and was quoted £466 for it. Upon receiving it Macback said the cosmetic condition did not meet ...
Great Quick Service